Frequently asked questions
When will my order arrive?
Your order will arrive within approximately 2-10 days if your order does not include pre-order items. The order time is stated separately in each product information. (The estimated delivery date for pre-order items can be found on the product sales page.)
When you place an order, you will receive an order confirmation email where you can check your order details.
You can track the delivery with the Posti tracking number, which we will send to your email when the package leaves.
How can I return an order?
If you would like to return a product, please contact us by filling out the form below. You can speed up the process by including your order number.